We strive for your satisfaction with our acrylic. If you are not completely happy with your purchase, please review our return and replacement policy below.
Eligibility for Returns
You may return unused and undamaged products within 24 Hours of receipt for a full refund. Custom orders are non-returnable.
Return Process
To initiate a return:
- Contact our customer service at +91 96387 45494 to request a return authorization.
- Pack the product securely in its original packaging.
- Include a copy of your receipt and a note explaining the reason for the return.
- Ship the item to the address provided by our customer service.
Refunds
Once we receive and inspect the returned product, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.
Replacement Policy
If you receive a damaged or defective item, please notify us within 24 hours of delivery:
- Contact our customer service with your order number and a description of the issue.
- We may request photos to verify the damage.
- If approved, we will send a replacement at no additional cost.
Shipping Costs
Return shipping costs for non-defective products are the responsibility of the customer. If a product is defective or damaged, we will cover the return shipping costs.